Introduction

We are committed to protecting your privacy. This policy explains how and for what purposes we use the information collected about you via www.windsorpinebeds.co.uk (referred to below as “this Site”). Please read this privacy policy carefully. By using this Site and any services we offer via this Site, you are agreeing to be bound by this policy in respect of the information collected about you via this Site.

If you have any queries or comments about the policy or our use of your personal information, please get in touch with us by emailing us at info@windsorpinebeds.co.uk.

In general, we use the information we collect about you to:

. provide information services to relevant third parties

. improve the features and services we offer

. support our own marketing and promotion efforts.

Personal information collected

When you visit, register or use the services on this Site, you may be asked to provide certain information about yourself, including your name and your contact details. We may also collect information about your use of this Site as well as information about you from the emails or letters sent to you.

As on many web sites, the site editor may also automatically receive general information that is contained in server log files, such as your IP address, and cookie information. Information about how advertising may be served on this site (if it is the site editor’s policy to display advertising) is set forth below.

Information collection and use

Your information will enable us to provide you with access to all parts of this Site and to supply the services and features that you have requested. We may aggregate the information to identify patterns, which we can use in our marketing and to help us develop, administer, support and improve our services and features.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to this Site or our services. Further, where you have consented, we might also use your information to email you with details about any other products or services which we offer which may be of interest to you. If you change your mind about being in the future, please email us at info@windsorpinebeds.co.uk and tell us.

Who has access to the information you provide or we collect

We retain access to all personal information that we have collected from you. When our service is available via the websites of our partners, those partners may have access to your information. Their use of your personal information is governed by their privacy policies. We are not responsible for the privacy policies and practices of any other websites, even if you access them using links from this Site or if you can access this Site or use our services from them. We therefore recommend that you check the policy of each site that you visit and make sure that you are comfortable with the terms of such policies before providing any personal information.

If you have consented on ‘contact us’ page or the appropriate email form, we may provide any of the information we collect to carefully screened third parties to contact you regarding products or services that we think may be of interest to you. If you change your mind about being contacted by these third parties in the future, please email us at info@windsorpinebeds.co.uk and tell us.

Access to, changing or removing the information we hold

Users of this Site can request we provide them with a copy of the personally identifiable information we hold via info@windsorpinebeds.co.uk. You may ask us to make any necessary changes to ensure that such information is accurate and kept up-to-date. We may charge a small administration fee to cover the data search, preparation and delivery.

Cookies and tracking

Like many websites, we use “cookies” to enable us to personalise your visits to this website, simplify the signing-in procedure, keep track of your preferences and to track the usage of this website. Cookies are small pieces of information that are stored in the hard drive of your computer by your browser. Your browser will have the option to prevent websites using cookies (your browser’s help screen or manual will tell you how to do this), but please note that this may reduce the functionality of this Site and other websites.

Like all websites, our servers automatically record ‘log files’ containing information about the volume and characteristics of our website traffic e.g. IP address, numbers of pages viewed, length of time spent on site. We use log files to build pictures of how our site is used that help us to monitor and improve the service. We cannot identify you from your log files.

When you visit some pages on this website, your computer may be issued with a small file – a “cookie”. A cookie is a piece of information in the form of a very small text file that is placed on the hard drive of your computer. The information the cookie contains is set by the server (this website) and it can be used by that server whenever you visit this website. The server uses cookies to recognise your browser session if you visit multiple pages during your interaction with this website.

You can set your browser to refuse cookies or warn you before accepting them. However, some parts of this website may not function properly without accepting cookies.

Some parts of this website use Google Analytics (tracking system) which also place cookies on your computer. The information generated by these cookies about your use of this website will be transmitted to and stored by Google, For further information about cookies, please see AboutCookies.org.

The Company is currently auditing its use of cookies to enable compliance with an amendment made to the Privacy and Electronic Communications Regulations in May 2011. Further detailed information about the types of cookies used will be published in due course.

Security, storage and transfer of information

We follow strict security procedures to ensure that your personal information is not damaged, destroyed, or disclosed to a third party without your permission and to prevent unauthorised access to it. The computers that store the information are kept in a secure facility with restricted physical access and we use secure firewalls and other measures to restrict electronic access.

All of the information we collect or record is restricted to our offices. Only the Management Team who need the information to perform a specific job are granted access to personally identifiable information. We will explicitly ask you when we need information to identify you. We may require you to co-operate with our security checks before we disclose information to you. You can update the personal information that you give us at any time by viewing ‘Contact Us’ page.

We will retain your information for a reasonable period or for as long as is required by law.
Automatic Information

We automatically receive and save certain types of information whenever you interact with this website. We use the information to monitor website traffic and to assist with the navigation and user experience of the website. Information that we will automatically receive includes:

* Requested URL (Uniform Resource Locator)

* Referring URL

* IP (Internet Protocol) address (this may or may not identify a specific computer)

* Domain name from which you access the internet

* Software (browser/operating system) used to access the page

* Date and time pages were visited

Links to external websites

This website may contain links to other websites that are outside the Company’s control and are not covered by this privacy policy.

Changes to the policy

Changes may be made to this policy from time to time. You will be notified of substantial changes to this policy either by through the posting of a prominent announcement on the site, and/or by a message being sent to the e-mail address you have provided, which is contained in your user settings.

No Guarantees

While this privacy policy states standards for maintenance of data, and while efforts will be made to meet the said standards, The Company “Windsor Pine Beds” is not in a position to guarantee compliance with these standards. There may be factors beyond our control that may result in disclosure of data. Consequently, we offer no warranties or representations as regards maintenance or nondisclosure of data.

Contacting Us

Please contact WINDSOR PINE BEDS by emailing us at info@windsorpinebeds.co.uk.